Taking The Good With The Bad From Directv Las Vegas

By Ines Flores


The business world still talks merger for two telecommunications giants in the process of negotiation. Unfortunately, there was the small financial conflict which arose during the NFL Finals, prohibiting some customers from viewing it. The DirecTv Las Vegas consumers were not pleased at the sudden and unexpected change in their service bundles.

Every company has seen some difficult mergers, and customer service is almost always the first victim. The American public has grown accustomed to this during the merging process, but this does not mean they are tolerant. They certainly are not silent about their displeasure with these unexpected changes.

Even with this small embarrassment resulting largely from the hype which had been placed on the sports packages offered, few customers indicated that they would drop this CSP over it. Even with the great inconvenience, this sports package is still said to be the best one available. However, with so many customers having dropped prior cable companies and opted for the Genie just last year, it did put a little egg on their faces.

It should be a short lived controversy, as both corporations stand to gain a great deal from this merger. The cable company seems to really come out on top with the infrastructure of the U-Verse system that the ISP is so known for. However, the Internet company also stands to gain a lot of ground in the consumer marketplace as well.

They are on a 180 day review period that the FCC likes to assign in order to give consumer watch-dog groups an opportunity to fully evaluate the merger. Many documents are not available to the public; however, the issues of public benefit and Net Neutrality are being addressed. Not only that, but it grants these groups the opportunity to look at some copyright infringement laws that have been promoted.

Getting into the cons of this particular paid television service provider goes to the heart of limits that modern technology can present. Storms, winds, snow, and ice can all have a serious impact on the quality of television service provided. In fact, on the Net, the buzz shows that this one small issue is the primary complaint all current as well as prior customers have.

An obvious fix is to place the dish where it cannot be blocked by trees, plants, or other structures; even during a period of high winds. Somehow it must also be placed in an area that is easy enough to access during snow or sleet. It appears that a snow-covered satellite cable dish is as useful as one pointed towards the ground or facing another building.

Strangely, the complaint that seems to stay at the back of the bus is the cost of their bundled services after the period of a special offer expires. There is some buzz out there about it, but that voice is a feeble sound overall. Customers love this product, and hopefully their upcoming merger will make it even better.




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